My partner and I are both crew members
Each person must create its own user account with CrewLounge AERO and each person must purchase its own user license for the CrewLounge DOCS web app. You cannot share a common account or a common license.
How can I buy a license for CrewLounge DOCS
You can subscribe to CrewLounge DOCS through our website. Press the BUY NOW button on the PRICING page.
I forgot my password
We have your question covered on the main AERO – FAQ page .
I forgot my email address
We have your question covered on the main AERO – FAQ page .
I want to change my email address
We have your question covered on the main AERO – FAQ page .
I want to terminate my subscription
We are sorry to see you go. If you are not satisfied with the software, please first contact CrewLounge SUPPORT and let us know what is bothering you. Your satisfaction is most important to us! We want all customers to fully enjoy our applications and the support that comes with it. Your subscription for CrewLounge DOCS will automatically terminate at the end of the current 12 months period. Subscriptions are never renewed automatically. When your subscription terminates, your account with CrewLounge remains active, without any charges. If you want to delete your account, go to my.crewlounge.center and shut down your account from there. If you need any help, please do contact us.
A refund on the current subscription period is not possible. Kindly read the Terms & Conditions – Refund Policy for more details.
Are all Taxes included in the price?
We have your question covered on the main AERO – FAQ page .
I have another question
If you have a commercial question regarding the CrewLounge Suite, contact us. If you encounter problems with the configuration or the use of CrewLounge DOCS, you will certainly find the answer in the SUPPORT knowledge base. Or, take a look at the How-To Video Tutorials.
